At Italoo Beauty, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a refund, return, or exchange within 7 days of receiving your order.

Refund Policy

To be eligible for a refund, the product must be:

• Unused
• In its original packaging
• In the same condition as when you received it

Please contact us at italoobeauty@gmail.com or +92 319 0789271 to initiate the refund process. Once we receive and inspect the returned item, we will process your refund promptly.

Return/Exchange Policy

• Products can be exchanged or returned within 7 days of purchase. After the 7-day period, no requests will be accepted.
• The product must be unused and in its original packaging.
• In case of a damaged parcel, please contact us immediately through our helpline, email, or social media channels upon receiving the parcel.
• Do not discard the security flyer or receipt, as these will be required for verification along with your order number.
• Upon verification, we will either replace the parcel or issue a full refund.

Thank you for shopping with Italoo Beauty!